ISO 29990:2010

ISO 29990 specifies basic requirements for providers of learning services in non-formal education and training. ISO 29990 is a quality management system especially applicable for LSPs. Certification against this standard will enhance the quality of your offerings and enable you to become the preferred choice of your customers. ISO 29990 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results.

The aim of ISO 29990 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training.

The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programmes and processes.